Share

HungryPetCo: A sales strategy wags the organizational dog

Case introduction

Situation

HungryPetCo is a leader in the nutritional pet food market, with dominant positions in both prescription and non-prescription pet health products.

Complication

The company's long-term, high-growth trajectory had recently flattened as the marketplace matured and new entrants gained market share.

Key question

How could HungryPetCo regain its sale-and-profit momentum?