FinServeCo: Revitalizing a venerable lender
Case introduction
Situation
FinServeCo, a global leader in consumer and commercial lending and trade finance, had a large number of business units spanning a number of areas.
Complication
FinServeCo's growth had stalled, resulting in shareholder pressure to improve performance. Cost cutting had stabilized the company's income statement, but growth remained a concern. As a result, shareholder value (stock price) was dropping.
Key question
How could FinServeCo restore growth, create shareholder value and secure its future?