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FinServeCo: Revitalizing a venerable lender

Case introduction

Situation

FinServeCo, a global leader in consumer and commercial lending and trade finance, had a large number of business units spanning a number of areas.

Complication

FinServeCo's growth had stalled, resulting in shareholder pressure to improve performance. Cost cutting had stabilized the company's income statement, but growth remained a concern. As a result, shareholder value (stock price) was dropping.

Key question

How could FinServeCo restore growth, create shareholder value and secure its future?