The client's perspective
At Bain, our people have earned a reputation for delivering measurable results. We are known for demonstrating an unrivaled commitment and passion in everything we do. Our clients value the intelligence, talent, and analytical ability of our case teams and rely on us to deliver. They often comment on our down-to-earth style. While we are serious professionals, we are easy to team with as partners.
We understand that consulting is collaborative. When we work with clients, we work as an integrated team. We develop strong relationships with our clients to achieve measurable results.
Clients value our passion and drive for results:
"...Unbiased commitment to the best outcome for the client. The people are smart from Partner to consultant, the ideas are pragmatic, and the Bain process delivers."
- President, Tech/Media/Telecom client
"The end product is actionable, based on facts, and the result of independent thinking. It's trustworthy."
- President, Consumer products client
Clients appreciate our down-to-earth, friendly style:
"Thought provoking advice combined with innovative thinking, being delivered to customers in a human, down to earth, engaging way."
- President, Industrial goods and services client
"Down to earth approach to working hard and connecting with their clients."
- Vice President, Retail client
Clients trust our people and our professionalism:
"Trust. Trust in their work, trust in the points of view they help us construct, and their trusting relationship with us."
- Director, Industrial goods and services client
"[Bain] added value to every project they took on, and they made us a better company. With those results, they could have been jerks, and we still would have liked it. Because they weren't and worked very closely with our entire organization, I rank them world class."
- Project team, Consumer products client
Clients praise our ability to work collaboratively as part of their team:
"Bain's approach is the way a consultant engagement should be done. They gather the facts from the staff, and then they review and verify their interpretation with the staff before they present them to the next level."
- CFO, Healthcare client
"They do not approach their client as though they know it all and are very collaborative."
- Project team, Industrial goods and services client
Our clients value the intelligence, caliber and analytical ability of our people:
"Bain is stacked with smart, ethical people."
- Vice President, Industrial goods and services client